Portland Regency Hotel & Spa, Portland - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

20 Milk Street, Portland, Maine, United States of America, 04104

Portland Regency Hotel & Spa, a 3.5-star historic hotel in Downtown Portland's Old Port district, features cobblestone streets and brick buildings housing boutiques, gourmet stores, and souvenir shops.

Modern Room Amenities

Portland Regency Hotel and Spa's rooms have private bathrooms with designer toiletries and marble countertops. Each accommodation includes a laptop-compatible safe, flat-screen TV with cable programming, and a Keurig coffeemaker.

Local Dining Options

Eighteen95 serves American-styled seafood dishes using local Maine ingredients. The Armory Lounge offers pub food, cocktails, and the hotel's famous lobster roll.

Wellness and Recreation

The Portland Regency Hotel and Spa features a full-service day spa, fitness center, steam rooms, and hot tubs. Kayaking, sailing, and surfing opportunities are available nearby.

Prime Old Port Location

The hotel sits in the heart of historic Old Port, with whale-watching less than a mile away at the Port of Portland. The Portland Museum of Art is 13 minutes' walk from the property.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

5 persons

28 m²

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

Check Prices

Deluxe King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Portland1700 ft

Airports

Portland International Jetport (PWM) 4.8 mi

Augusta State (AUG) 54.9 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Dining Experience

“I had the pleasure of dining in the hotel’s restaurant, where the breakfast was simply amazing. The food was delicious, and the waitstaff was incredibly friendly and attentive, making my mornings feel special.” view full review

Luxurious Bathroom Amenities

“The bathroom in my deluxe king room was well-appointed with Molton Brown toiletries, which added a touch of luxury to my stay. I felt pampered every time I used the shower, and the space was both spacious and elegant.” view full review

Comfortable and Clean

“My room was not only impeccably clean but also featured a cozy atmosphere. The bed was so comfortable that I almost wished I could take it home with me! I truly enjoyed relaxing there after a day of exploring.” view full review

Relaxing Spa Experience

“I indulged in some much-needed relaxation at the hotel spa, which offered fantastic services. I left feeling rejuvenated and ready to enjoy more of what Portland has to offer. The serene atmosphere made it a perfect ending to my day.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Sports trainer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

20 Milk Street, Portland, Maine, United States of America, 04104

Map view

20 Milk Street, Portland, Maine, United States of America, 04104

City landmarks

Museums

Portland Museum of Art

3300 ft

Museums

Portland Observatory

4000 ft

Museums

Victoria Mansion

3300 ft

Museums

Wadsworth-Longfellow House

2300 ft

Museums

Children's Museum and Theatre of Maine

3300 ft

Cemetery

Eastern Cemetery

2100 ft

267 Congress St (top of India St)

Maine Jewish Museum

2500 ft

Museums

Portland Fire Museum

3500 ft

Baseball Stadium

Hadlock Field

1.2 mi

Parks

Deering Oaks Park

1.4 mi

Parks

Eastern Promenade

1.1 mi

Lighthouse

Bug Light Park

3.5 mi

Nearby

Commercial St

Old Port

1300 ft

Portland

Commercial Street

1100 ft

1 Civic Center Sq

Cumberland County Civic Center

1800 ft

Gorhams Corner

John Ford

900 ft

Marina

DiMillo's Old Port Marina

700 ft

Church

Cathedral of the Immaculate Conception

1600 ft

Portland

Market Street

500 ft

9 Custom House Wharf

Harbor Fish Market

900 ft

Museums

Museum of African Culture

1900 ft

312 Fore St

United States Custom House

600 ft

Maine State Pier

1200 ft

Island

Casco Bay Islands

1700 ft

Public Building

Portland City Hall

1300 ft

Portland

Ram Island Ledge Light

600 ft

Store

Sweetgrass Winery & Distillery Old Port Tasting Room and Shop

500 ft

Libraries

Portland Public Library

1600 ft

330 Fore St

Boothby Square

500 ft

Square

Monument Square

1900 ft

Restaurants

The Holy Donut

500 ft

7 Exchange St

Gorgeous Gelato

900 ft

434 Fore Street

The Thirsty Pig

400 ft

37 Exchange St

Market Street Eats

200 ft

36 Market St

Beals Old Fashioned Ice Cream

700 ft

12 Moulton St

Lincolns

400 ft

36 Market St

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

7.0

Location

9.8

Service

8.0

Dining

6.8

Leroy

United States of America, March 2025

6.4/10

My stay at the Portland Regency Hotel was a mixed bag. On one hand, I appreciated the historic charm and great location in the heart of Portland, which made walking to local attractions a breeze. However, I faced issues like unexpected charges and ill-functioning facilities that really dampened the experience. The service also left a lot to be desired with some interactions feeling dismissive and unhelpful.

Rooms

7.0

The room was large but had a somewhat sparse layout, and the outdated amenities made it feel less comfortable than I expected.

Service

5.0

I found the front desk staff dismissive when I had concerns about misleading charges, which was frustrating and made me feel undervalued.

Location

10.0

The hotel is right in the heart of everything you’d like to walk to, making it very convenient for exploring downtown Portland.

Dining

6.0

Breakfast options were limited for my schedule, leaving me unable to enjoy the dining experience fully, even though I’d heard good things.

Facilities

5.0

While the hotel boasted several facilities like room service and valet, my experience with the available outlets and room cleanliness left something to be desired.

James

United States of America, January 2025

5.6/10

My stay at the Portland Regency Hotel & Spa was a mixed experience. The location is fantastic, perfectly placed near the vibrant Old Port area, making it easy to explore. but the service left much to be desired. The spa was nice, yet with limited hours, and I experienced some issues with room cleanliness that dampened the experience overall.

Rooms

6.0

I found the Deluxe King Room spacious and comfortable, although the lighting was a bit dim for my liking. However, it lacked some basic features, like an in-room safe, which was curious for a hotel of its caliber.

Service

5.0

Unfortunately, my interactions with the staff were not great. I felt unwelcome at times and noticed a lack of engagement from the front desk. The coffee pod situation was subpar, and I had to seek out help for basic requests, which shouldn't be the case at a hotel.

Location

9.0

The location is excellent for anyone visiting Portland for the first time. it's close to restaurants and shops, allowing for easy strolls through the historic areas — a definite highlight of my stay!

Dining

5.0

Dining in the hotel restaurant was a bit of a letdown. The meals were overpriced and not very impressive. I expected more for the price I paid, especially since I had high hopes for the dining experience.

Facilities

5.0

While the facilities, like the spa area, were decent, the hours were quite restricted. I had difficulty utilizing the amenities because they weren't open when I was available. Overall, they could improve significantly on operational hours.

Stuart

United States of America, January 2025

7.4/10

I had a mixed stay at the Portland Regency Hotel & Spa. While the location was absolutely fantastic, right in the middle of everything, I did find the room cleanliness lacking and some amenities were out of order. The staff was friendly and accommodating, which made a positive impact on my experience.

Rooms

6.0

The room was a bit dated and not as clean as I expected, with some carpet stains that caught my eye. I also noticed that the shower pump was out of conditioner, which was inconvenient.

Service

10.0

The staff was super friendly and went out of their way to be helpful. They definitely made me feel welcome throughout my stay.

Location

10.0

The location couldn't be better—just a short walk to all the cool shops, restaurants, and activities in the Old Port. It was so convenient to explore the area on foot.

Dining

8.0

I didn't get to enjoy the dining options as breakfast wasn't available in time for me, but I've heard great things about the restaurant and cozy atmosphere.

Facilities

6.0

I appreciated the available services, like the airport shuttle, but I was disappointed that some facilities like the ice machines and gym were out of order during my stay.

Tyler

United States of America, October 2024

5.4/10

I had a fantastic stay at the Portland Regency Hotel, with really good staff and a perfect location. The bed was incredibly comfortable, ensuring a great night's sleep. However, I did encounter a few minor inconveniences with noise and the dining options could be improved for breakfast. Overall, it was a pleasant experience and I would recommend this hotel.

Rooms

8.0

My deluxe king room was spacious, beautifully decorated, and very clean. I had some noise issues, as it was located near a housekeeping supply closet, which was a bit disruptive in the morning.

Service

10.0

The staff were incredibly friendly and helpful, truly welcoming me like family. They went above and beyond, especially the front desk team who were accommodating during my stay.

Location

10.0

The hotel's location in downtown Portland was ideal, just a short walk from great restaurants and the beautiful waterfront. It was perfect for exploring the city.

Dining

7.0

While dining at the hotel restaurant had its high points, I found the breakfast options to be below expectations compared to other offerings in Portland. My Eggs Benedict was good, but not excellent.

Facilities

9.0

The hotel offered excellent facilities including valet parking and a shuttle service, which was much appreciated given the weather during my stay. Room service was also available.

Jackson

United States of America, October 2024

5.0/10

I had a fantastic stay at the Portland Regency Hotel & Spa! The location was perfect, with easy access to local shops and restaurants. My room was spacious and comfortable, although it could use a bit of updating. The staff were incredibly attentive and friendly, which made my experience even more enjoyable. However, I found the valet parking cost a bit high at $20 per day. Overall, I highly recommend this hotel! 😊

Rooms

8.0

My room was spacious and clean, with a lovely balcony that had a nice view of the cobblestone street below. It was comfortable, but there were a few scuff marks on the walls that could use some attention.

Service

10.0

The staff were exceptionally accommodating, from the doorman to the front desk. They even provided a free shuttle to the airport, which made things so easy.

Location

10.0

This hotel is ideally located; I could easily walk to the harbor and explore all the vibrant shops and restaurants nearby. It felt like I was right in the heart of the city!

Dining

8.0

I enjoyed dinner at The Armory, and the food was excellent. However, my breakfast experience could have been better, as the options were a bit dry and unimpressive.

Facilities

7.0

The facilities were good overall, including the valet parking and room service, but I was disappointed that the gym wasn't open during my stay.